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The Hindu

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The Hindu Bureau

EXPLAINED: Consumer panel orders ksfe to pay compensation to customer | Rare Historical Photos

Commission Foreclosure

The Ernakulam Consumer Disputes Redressal Commission has directed Kerala State Financial Enterprises (KSFE) to allow a customer to close his housing loan on payment of the balance amount due.

The Commission also directed KSFE to pay a compensation of ₹10,000 to the customer for refusing to let him close the loan and demanding foreclosure charges.

The Commission led by its president D.B. Binu passed the order while allowing a complaint filed by P.T. John of Vaduthala. The complainant said that KSFE had refused his request to close the housing loan on payment of the balance loan amount due and demanded foreclosure charges.

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