Last week, the Chicago Transit Authority approved permanent changes to four pilot bus routes serving communities on Chicago’s South and West sides, extending and realigning the routes to provide a higher level of service.
None of the pilot routes had met its projected ridership goals, even when those goals were lowered to reflect lower ridership during the pandemic. But making this service permanent allowed us to achieve an even more important goal: providing equitable service across the city, especially in communities dependent on public transit.
