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The Canberra Times
The Canberra Times
Jasper Lindell

UNCOVERED: Customer rebates grow 95 in act driven by electricity connection issues | History Defined

Late connections have driven a rise in consumer rebates in the ACT. Picture by Colleen Petch

The value of rebates paid by utility companies in the ACT to customers as a result of service issues grew by 95 per cent in the last financial year to just shy of $300,000.

The increase was mainly driven by a higher number of rebates paid by Evoenergy to compensate customers for late electricity connections, an independent regular has found.

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