Cowboy builders are a proliferating scourge which can drain a householder’s savings. In response, online platforms have sprung up which list “vetted” traders in response to a postcode search. But how reliable are they?
In March, I reported how AF of Brighton was left with part of her roof missing after hiring a trader to repair a leak. To ensure that she was not scammed a second time, she sought a roofer to repair the damage on Checkatrade, which promises “guaranteed” traders, “rigorous checks” and “recommendations you can rely on”.