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The Guardian - UK
The Guardian - UK
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RARE PHOTOS: Driven to despair by disarray at dvla | Vintage Vibes

DVLA
Woman driving
Angela MacTavish has a suggestion for how the DVLA can clear its licence backlog. Photograph: Alamy

Last Thursday, I received an official brown envelope with a Swansea return address. Could this possibly be my renewed driving licence that I had requested (as directed) via DVLA Swansea and acknowledged by it on 22 June 2021?

It was instead the DVLA registration certificate for a car that I had bought three days earlier, swiftly noting its acquisition and documenting all amendments provided. I cannot understand how two departments of the DVLA could be operating with such different levels of efficiency.

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