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The Independent UK
The Independent UK
Albert Toth

SHOCKING: Dwp reveals how it is using ai to make benefit decisions | Mind Blowing Facts

Keir Starmer outlines Labour plans to ‘turbocharge’ AI, January 2025 - (Getty Images)

The Department for Work and Pensions (DWP) has revealed how it is using AI to inform decisions on whether to approve or deny certain benefit applications.

Sharing new details to the official government algorithm database, the department says it is using an AI tool called ‘online medical matching’ to help agents make decisions on applications for Employment Support Allowance (ESA).

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