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Star Tribune Editorial Board

UNBELIEVABLE: Editorial airline passengers deserve better | History Defined

In a supreme bit of irony, the day after U.S. Transportation Secretary Pete Buttigieg met with airline leaders about the massive number of recent flight disruptions and cancellations, his own flight was canceled, forcing him to drive from Washington, D.C., to New York.

That underscores the frustration airline passengers have experienced. Ready and eager to travel at last as COVID-19 fears have ebbed, passengers are finding themselves the victims of overbooking, delays and cancellations as airlines attempt to recoup lost revenue despite often severe staffing shortages magnifying the disruptions.

As Buttigieg told The Associated Press, "This is happening to a lot of people, and that is exactly why we are paying close attention here to what can be done and how to make sure that the airlines are delivering."

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