Under the Centralised IT Enabled Services (CITES) project, the Employees' Provident Fund Organisation (EPFO) has implemented a significant technological update by transferring its whole member database to a centralised platform. This redesign is anticipated to improve the speed and smoothness of EPFO services.
Union Labour and Employment Minister Mansukh Mandaviya announced several changes, including quicker claim settlements, automatic PF account transfers on job change, a higher auto-settlement limit for advance claims, easier access to EPFO services from any PF office and a simplified withdrawal process.