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The Guardian - UK
The Guardian - UK
Business
Anna Tims

FORGOTTEN HISTORY: Evri used my doorstep as a parcel dumping ground - Caught on Camera

Evri left eight parcels on the doorstep when only one was for that address.
Evri left eight parcels on the doorstep when only one was for that address. Photograph: Kerry Harrison/Evri

I found eight parcels on my doorstep left by Evri. Only one was for me. I tried to contact Evri by phone (no answer), email (there is no public email address that works) and online chat to let them know I had parcels belonging to other people.

During the online chat, the chatbot gave me the contact details of one of the addressees. I complained this was a data breach, but have had no explanation of this or the delivery issue.

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