sourcey.m is a full-service merchandise company. Think of them as a marketing agency that provides customers with eye-catching, retail-quality branded merch and curated hampers. Their small, passionate Australian team brings decades of trade and brand marketing experience to the table. As a result of an internal promotion, an opportunity has become available for a Customer Experience Coordinator to join their small, close-knit Melbourne based team and thrive in a fun, supportive environment that values creativity and collaboration. In this role you will be responsible for: providing personalised experiences to each customer and analyse feedback to foster continuous improvement. Diagnosing and solving day-to-day customer concerns and issues through emails, calls, blogs, social media, and more and you will strive to give every customer the A-Grade, Top Notch, sourcey.m experience that keeps them coming back. If you’re passionate about creating exceptional customer experiences and thrive in a lively, fun, and fast-paced environment this is the opportunity for you! Apply now!
