
The head of the Federal Student Aid office, Richard Cordray, has announced his departure following criticism over the botched rollout of this year's college financial aid form. Cordray, who has served as the chief operating officer of FSA in the Department of Education since May 2021, will be stepping down from his role after a three-year term.
The issues stem from delays and technical glitches with the new version of the Free Application for Federal Student Aid (FAFSA) released late last year. These problems have left millions of students waiting to determine their college costs for the upcoming fall semester, raising concerns about potential enrollment impacts on low-income students.