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Esther D’Amico

SHOCKING: Fix student loan billing errors group says - You Need To See This

A graduation cap on a pile of hundred dollar bills. .

Student loan servicer MOHELA has caused "confusion and financial distress" for some 2.5 million borrowers over its billing errors following the reinstatement of student loan payments in October, according to a group of senators.

They are calling for MOHELA (the Higher Education Loan Authority of the State of Missouri) to "get its house in order immediately" and update borrowers of the error and its impact on their loans, along with the steps it will take to improve overall customer service and communication.

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