Has your favorite frequent flyer program seemed a little lackluster recently? Well, the Department of Transportation is taking a look into it, as part of what they say has been "historic action to defend the rights of airline passengers and hold airlines accountable if they fail consumers" under Secretary Pete Buttigieg.
The Transportation Department is looking into a few different factors that they say may "hurt travelers," Reuters reported. This reportedly includes transparency in award tickets, the transferability of miles, and how much notice consumers get when changes are made to programs, sources told Reuters.
