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Evening Standard
Evening Standard
National
Neil Lancefield

UNBELIEVABLE: Heathrow chief has extra loud phone after sleeping while fire unfolded | History Defined

A view of the North Hyde electrical substation after the fire that hit Heathrow services (PA) - (PA Archive)

Heathrow’s boss said he has obtained an “extra loud phone” after sleeping through multiple calls when a decision was made to close the airport because of a power outage.

Chief executive Thomas Woldbye was asleep as his senior staff decided to suspend operations because of a fire at a nearby electrical substation.

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