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The Guardian - UK
The Guardian - UK
National
Geneva Abdul

YOU WONT BELIEVE: Heathrow failed to meet minimum accessibility standards caa report finds - What They Never Told You

CAA Heathrow Paul Smith United Kingdom
A person wearing a 'Heathrow service team' shirt rides down an escalator as passengers walk around the airport terminal below
Heathrow was one of several airports to face scrutiny after many disabled and less mobile people missed flights or had to wait for long periods. Photograph: Anadolu Agency/Getty Images

Heathrow failed to meet the minimum accessibility standards for disabled passengers in the year to March, the sector’s regulator has said.

The airport was the only one in the UK to be rated as “poor” and “needs improvement” by the Civil Aviation Authority (CAA) over all four quarters in the period, according to the report.

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