Humanitarian work takes a profound emotional toll on workers. It places them at the frontline of global crises, at times witnessing the devastating impacts of war, famine, natural disasters, mass displacement and systemic injustice. Humanitarian workers have to cope with emotional exhaustion and burnout, with stress levels in some humanitarian settings comparable to those in combat zones.
The emotional burden deepens when workers feel unable to live up to the very values that initially drew them to the sector. It can be emotionally painful for people to watch aid fail, or to carry out policies they believe are wrong.
Psychologists refer to this distress as moral injury — a form of psychological, emotional and spiritual distress that arises when people perpetrate, witness or fail to prevent actions that violate their deeply held moral beliefs. Moral injury arises from guilt, shame, betrayal and anger. This is often directed at others and sometimes at oneself for participating in a harmful system.
