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Salon
Salon
Lifestyle
Maggie Hennessy

BIZARRE: How do we dismantle the tipping system - What They Never Told You

The staff at Lazy Betty at work (Andrew Thomas Lee)

Even though he came up in professional kitchens starting as a line cook, Ron Hsu didn't internalize the implicit inequity and racism of the tipped wage system until he became a restaurant owner, in 2019. The Atlanta-based chef/owner of award-winning tasting menu restaurant Lazy Betty, along with Asian-Southern Juniper Cafe and the forthcoming chef-driven pizzeria Humble Pie decided instead to institute the federal minimum wage and a service-charge model at his restaurants. 

It's come with pushback — not just from some customers but from waitstaff reluctant to embrace change or loath to face confrontation with skeptical consumers. But he's determined to be part of the — oft-maddeningly slow — change in what he sees as a deeply problematic system. 

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