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Fortune
Fortune
Amber Burton, Paolo Confino

EXPLAINED: How servicenow filled 1 500 roles with internal candidates - The Real Truth

ServiceNow Chief People Officer Jacqui Canney (Credit: Courtesy of ServiceNow)

Good morning!

Even if your company is not engaged in mass layoffs, the dour economic outlook has prompted many HR teams to batten down the hatches and pivot their talent strategy to prioritize internal transitions. ServiceNow's chief people officer Jacqui Canney is doing just that.

The enterprise software company filled nearly 1,500 open roles with internal candidates in 2022. Canney has spent much time strategizing how to redistribute talent in an increasingly cost-conscious and uncertain environment. For her, it’s all about investing in employee development, doubling down on early talent, and championing a high-functioning people analytics team.

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