With the vast array of options of what to watch online, have you ever wondered why you picked that new comedy or that old documentary? Would you have chosen to watch them if they were on terrestrial TV? How much were you nudged to choose them by subtle prompts from the online streaming platforms?
Last year, when a new British streaming TV platform, ITVX, launched, it promised to be “led” by viewers who could “choose [from] thousands of hours of content.” Disney+ has made a similar promise: “Watch the way you want.”
A lot of video-on-demand platforms have positioned themselves as driven by audiences. And there is no doubt that the amount of televisual and other content has increased and that consumers do now have more control. But just how much do online users actively choose what they consume?