Psychology professor Laurence Alison is an expert in how to make decisions, but in the early days of his career, it was all theoretical. Then one day he took a call from “someone very senior”, who described a worrying trend: police chiefs were showing themselves unable, in critical situations, to make crucial choices. “He asked, ‘Is there anything you can do to help?’”
There was. Alison – a straight-talking, no-nonsense person – started to translate what he knew from textbooks and turn it into practical advice. “Academic work on decision-making had concentrated on studying how they’re made in theoretical settings,” he says. “But I realised we needed to move it to real-time, lives-on-the-line situations: tsunamis, earthquakes, floods, where chances were, someone was being presented with a situation where almost every choice looked dire. I knew I had something to offer that would make a difference.”