
As U.S. transit agencies approach a fiscal cliff due to dwindling ridership, some public transportation advocates have called for eliminating customer fares in an effort to increase ridership. At the same time, large mass transit systems are experiencing a persistent fare evasion problem that has fed broader public concern about transit crime and safety. But forgoing this source of revenue would worsen transit's already gloomy outlook as decades of research have found that ridership is more sensitive to service quality than fare price. Instead, advocates should be more realistic about transit's role in delivering 21st-century transportation in the U.S. and demand efficiency improvements so that transit can function well in the niche markets where it can provide the most value.
The COVID-19 pandemic caused nationwide mass transit ridership to crater by 95 percent at its worst. Congress responded by sending nearly five years' worth of pre-pandemic federal transit funding—$69.5 billion—between March 2020 and March 2021. Unlike conventional federal transit aid, these funds were largely unrestricted and could be used by transit agencies as they saw fit.