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TechRadar

Sead Fadilpašić

FOUND: Hp forced to pull software update which broke microsoft security tools - You Need To See This

HP Microsoft Windows TechRadar

Abstract image of cyber security in action.

HP’s OneAgent update deleted key certificates, breaking Entra ID login on some AI PCs
The faulty script removed Microsoft-issued certificates containing “1E”, severing cloud trust
HP pulled the update and is helping affected users; only a small number were impacted

A silent update for HP’s OneAgent software broke a number of its AI PC devices, preventing some of its users from logging into Microsoft Entra ID - and as a result, HP was forced to pull the update and assist affected individuals.

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