Canceling subscriptions could continue to be a grueling process after the US court of appeals for the eighth circuit vacated the Federal Trade Commission’s “click-to-cancel” rule, which would have required companies to allow consumers to cancel subscriptions using the same method they used to sign up.
The court’s decision came down due to the commission behind it failing to follow required procedures under the FTC Act. In response, the Guardian asked readers to share their experiences while trying to cancel their various subscriptions - from Hulu, to Roblox, to dating apps. These are their stories.
