Last month, Audrianna Lewis, a call center worker for Medicare, gave Secretary of Health and Human Services Xavier Becerra a piece of her mind. At a Black Health Forum on improving health equity, she told Secretary Becerra about the reality she and her co-workers are facing, as they spend their days helping people unkink the snarls of American health care coverage.
“Our [health care] deductible is outrageous,” she said. “We’re going to have to see a change, Mr. Becerra, [or] we going to have to continue to strike.” Lewis says he told her to “stay tuned.”
