New rules are in place at Iceland for anyone who uses the supermarket's in-store home delivery service. Previously, staff were able to pack customers' bags for them, but that has now been stopped.
Instead, Iceland customers will have to pack their bags themselves before booking a delivery slot. However, it has not been received well by several customers who use the service, reports the Manchester Evening News.
In the Extreme Couponing and Bargains group, shopper Tracy Wiggins shared a picture of the email she'd received, writing: "Anyone shopping at Iceland and getting it delivered its going to be diy. The email read: "Hi Tracy, we're making a small change to the way our Free Home Delivery service works in store.
