
ServiceNow is hosting its Knowledge 2025 event, where the company has announced a bunch of new AI updates. The announcements focus on three key areas: a reimagined AI-powered CRM, a new AI Control Tower, and the introduction of AI Agent Fabric for multi-agent coordination. So, let’s take a closer look at ServiceNow’s latest AI updates:
One platform. Ready for anything. pic.twitter.com/8BQ64lrBMb
— ServiceNow (@ServiceNow) May 6, 2025