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The Guardian - UK
The Guardian - UK
Business
Mabel Banfield-Nwachi and Gwyn Topham

FOUND: Just too unreliable avanti promises to do better while passengers despair - You Need To See This

people outside London Euston Station as passengers faced queueing, severe delays
An ‘emergency incident’ between Watford Junction and Milton Keynes Central left crowds of people stranded at London Euston who were trying to return home after jubilee celebrations. Photograph: Joao Souza/PA

It would take a lot to make Arran Kent ditch the train to drive across the country for gigs. The musician, 32, has persisted with Avanti West Coast, even when unable to book a ticket, and even on the day of a staff strike. He paid top whack to go from Preston to London last Saturday, almost missing his performance because the train arrived two hours late.

If that was averagely bad, the return home on Sunday was, he says, “like an apocalyptic film”.

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