Conveyor-belt sushi chains are fighting back against disturbing actions by customers, such as putting saliva on sushi as it goes past, that recently came to light after being filmed and posted on social media.
One company will strengthen its surveillance system, while another will no longer place sushi on a rotating conveyer belt, instead serving only the items ordered.
The latter step will diminish the appeal of kaiten sushi, which allows customers to casually pick up the plates they want, but the operator is asking for understanding of this difficult decision, saying, "It's a measure to let customers eat with peace of mind."
