A consumer champion says he has saved disgruntled consumers £10,000 just this year alone - on everything from a kitchen refund to unfair parking fines and a burst watermelon. And the secret, according to Scott Dixon, is complaining.
Scott, who is an expert on motoring disputes, says you don’t need to have a background in law to fight for your rights. He has published a book and also helps others through The Complaints Resolver blog.
He said: “What started as a hobby based on a lifetime of unique and bad experiences has turned into a passion in helping consumers in raising awareness of consumer rights. These are life-changing amounts of money for people and my knowledge isn't common knowledge.”
