Medibank won't pay any ransom to the hacker that stole all its customer data, after revealing almost 500,000 health claims have been accessed.
Australia's largest health insurer says the names, dates of birth, address, phone numbers and email addresses of its 9.7 million former and current customers have been accessed, along with the Medicare and passport numbers of some customers.
But Medibank chief executive David Koczkar said the hacker probably wouldn't give the data back even if they paid a ransom fee and paying up could instead give other criminals an incentive to do the same thing.