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AAP
AAP
Technology
Jennifer Dudley-Nicholson

FORGOTTEN HISTORY: Menacing messages to be targeted by ai banking tool - The Untold Story

Commonwealth Bank will share anti-abuse technology with other financial institutions. (Erik Anderson/AAP PHOTOS)

One of Australia's major banks plans to share an artificial intelligence tool that can identify hidden threats used to harass victims through their bank accounts.

Developed by Commonwealth Bank, the innovation uses machine-learning and natural language processing to identify offensive, harassing and threatening messages even if the perpetrators avoid using profanities or other banned words.

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