Microsoft CEO opened a company conference in Chicago discussing the future of its artificial intelligence business. The focus is on developing AI 'agents' that can perform more useful tasks on behalf of users. However, the high cost of building and running AI tools has raised concerns among investors about the technology's potential.
Last month, Microsoft announced its vision of a future where every organization will utilize a variety of agents, from basic prompt-and-response to fully autonomous ones. These autonomous agents could handle tasks such as reviewing customer returns and checking shipping invoices to prevent supply-chain errors.
