An investigation into data verification and system errors within the Mor Prom mobile app will be mounted after more than 10,000 users lodged complaints regarding inaccurate medical records, the Ministry of Public Health says.
Somruek Chungsaman, the ministry's permanent secretary, said officials have forwarded the complaints to hospitals and health centres nationwide so staff can directly contact individuals whose listed services, diagnoses and treatment histories do not belong to them.
He said more updates will be made available on Tuesday before a full press briefing on Friday.
