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AAP
AAP
Politics
Dominic Giannini

SHOCKING: Mobile services dominant telco complaint - What They Never Told You

Some 63,000 complaints were made about mobile phone services between July 2020 and March 2022. (AAP)

A telecommunications company signed up a pensioner for more than $15,000 worth of handsets and accessories, according to an investigation into Australian mobile services complaints.

Despite the man relying on government income support for physical and mental conditions, the telco contracted him to multiple handsets and plans, the Telecommunications Industry Ombudsman says.

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