Governance failure is rarely a failure of intention. A subsidy can be generous, and still leak. A regulation can be well-intended, and yet make an honest entrepreneur scared to make a procedural mistake. A grievance portal can exist, and still leave a citizen feeling unheard.
So, the more important question isn't simply whether a policy was well-intentioned but what behaviour the system actually produced, and whether it made the desired behaviour easier, more predictable and capable of being scaled.
