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Chronicle Live
Chronicle Live
National
Catherine Furze

FOUND: Morrisons admits online issues as more payment cards declined | Mind Blowing Facts

Supermarket chain Morrisons has admitted an ongoing issue that means some shoppers are unable to place orders online.

Customers have taken to social media to complain about various issues when trying to pay for their online orders, including:

  • Being asked to re-enter the same card details several times, yet payments still being declined.
  • Placing orders only to receive a message shortly after to say the payment has not been processed.
  • Payment being accepted and groceries delivered, followed by a message from Morrisons to say payment has been declined.
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