Complaints are going up and performance targets have been falling short in what is a testing period for NHS Forth Valley.
The number of complaints received by the health board have increased to pre-pandemic levels, it was confirmed at the recent monthly meeting.
During the period from April 2022 to January 2023, a total of 1,704 complaints (including complaints transferred or later withdrawn) were received, indicating an increase of 30 per cent compared with the same period a year ago.
