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Tom Brook

BIZARRE: Ofcom survey reveals most complained about broadband providers - You Need To See This

Ofcom Shell Energy Internet Sky EE
Woman is frustrated with customer service connection over VoIP phone

Industry regulator Ofcom has revealed the most complained-about broadband providers in the UK between October and December 2022.

Overall, their complaints data has shown that Shell Energy has continued to be the country’s most complained-about landline and broadband provider. Sadly, the company also attracted more complaints about its service than in the previous quarter (July to September 2022). Customer complaints were mainly about faults, service and getting services installed.

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