The Omicron threat has hit the hotel industry, which was slowly bouncing back after the second wave in March and April last year, with the business down by anywhere between 30% to 60%.
November and December last showed the promise with industry getting back on its toes but the Omicron threat has now damaged the hopes, said Shankar Krishnamurthy, Hyderabad Chapter head of National Restaurant Association of India (NRAI).