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Bangkok Post
Bangkok Post
Business

REVEALED: Omni channel retail evolution - The Real Truth

The logo of Shopee e-commerce platform is pictured at its office in Singapore. (Photo: Reuters)

E-commerce has grown rapidly over the past five years, with expansion accelerating since the pandemic. Though growth has moderated from pandemic highs as restrictions on activity recede, the property services firm CBRE expects future expansion in Asia-Pacific to continue to outpace the rest of the world.

The retail industry as a whole continues to evolve towards an omni-channel model, and so too will the role and functions of physical stores. Retailers and landlords need to reinvent themselves to prepare for this evolution.

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