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AAP
AAP
Alex Mitchell, Andrew Brown and Tess Ikonomou

SHOCKING: Optus dials up bid to mend frayed customer relations | Mind Blowing Facts

The Optus offer of extra data has failed to appease customer anger about the loss of services. (Dean Lewins/AAP PHOTOS)

Optus has been widely criticised for its response to a nationwide outage and could be on the hook for costly compensation claims from small businesses.

Customers will get an extra 200GB of data for their "patience and loyalty", although a Labor minister has already said he would be "amazed if it's enough".

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