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AAP
AAP
National
Grace Crivellaro and Tess Ikonomou

UNCOVERED: Optus to outline changes in triple zero outage probe | History Defined

Optus Bianca De Marchi Kerry Schott Stephen Rue
Optus boss Stephen Rue has told an inquiry it will take time to fix some of the telco's problems. (Susie Dodds/AAP PHOTOS)

Optus boss Stephen Rue has conceded a "culture of carelessness" existed before a fatal triple-zero outage as the telco prepares to cut hundreds of jobs.

The September 18 outage, which lasted almost 14 hours, affected hundreds of triple-zero calls in four states and territories and has been linked to two deaths due to emergency calls failing.

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