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The Guardian - UK
The Guardian - UK
Business
Anna Tims

RARE PHOTOS: Our charity could have lost thousands due to thames water delay | Rare Historical Photos

A sign displays the Thames Water logo
A charity’s patience wore rather thin after waiting 18 months for Thames Water to connect a supply. Photograph: Neil Hall/EPA

I work for a charity providing affordable sheltered housing for older people. In January 2024, we began refurbishing a building that was bequeathed to us.

We paid Thames Water to connect a water supply in February 2024. It wasn’t until November that it informed us that it would need permission from Transport for London (TfL) to close part of the road.

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