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The Guardian - UK
The Guardian - UK
Business
Anna Tims

FORGOTTEN HISTORY: Our house exploded but sky wouldn t speak to us - The Untold Story

Sky
Sky, of all the services contacted, was the only one failing to help when a house was badly damaged by a gas explosion.
Sky, of all the services contacted, was the only one failing to help when a house was badly damaged by a gas explosion. Photograph: Casimiro/Alamy

Our new year started with a bang when there was a gas explosion in the house next door.

My mum and I were lucky not to be hurt, but our house and that of our neighbour’s were deemed unsafe. We have had to move into a series of hotels and temporary accommodation, and we informed our various suppliers of the situation.

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