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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

UNBELIEVABLE: Peloton bike software update seemed to break its 710 screen - Caught on Camera

After a system update the Peloton screen stopped working.
Peloton buyers should consider an extended warranty to cover repairs. Photograph: Maridav/Alamy

At New Year, I decided to dust off my Peloton Bike+. After reactivating my membership, which is £40 a month, I browsed some classes. I was then prompted to install a software update.

I did this but the touchscreen stopped responding. I went through all the troubleshooting suggestions, ran the various diagnostics and even did a factory reset, all to no avail.

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