A Primark customer has spoken of his shock after discovering a live mouse trapped inside the plastic packaging of a pillow at the retailer’s flagship store in Birmingham city centre. The unsettling moment, caught on video, has since sparked concern about hygiene standards inside the busy high street shop.
The incident happened on Tuesday when Giorgio, an Italian man who now lives in Moseley, was browsing the store’s homeware section. While looking at a £12 memory foam pillow, he noticed something unusual inside the transparent sealed bag. What initially appeared to be movement quickly became something far more disturbing.
