The public’s satisfaction with the NHS has fallen to the lowest level in quarter of a century, according to a survey. For the first time since 2002 more people were dissatisfied with the NHS compared with those who were satisfied.
Just 36% of people said they were satisfied with the service in 2021, the lowest since 1997. About 41% were “very” or “quite” dissatisfied, according to the 2021 British Social Attitudes survey.
Waiting times, staff shortages and funding remained the top reasons for dissatisfaction, according to the King’s Fund and Nuffield Trust health think tanks, which published the report. The authors said satisfaction with individual services fell to record lows.
