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The Guardian - AU
The Guardian - AU
Business
Catie McLeod Consumer affairs reporter

INSANE: Qantas frequent flyer points devalued as airline rolls out changes to loyalty program | Rare Historical Photos

Qantas
Qantas signage at Brisbane domestic airport.
The changes mean a Classic Rewards economy seat on a Qantas service between Sydney and Melbourne has increased from 8,000 points plus $55 in fees to 9,200 points plus $55 in fees from August. Photograph: Russell Freeman/AAP

Qantas has effectively lowered the value of its frequent flyer points after making significant changes to its loyalty program.

The overhaul came into effect on Tuesday, about seven months after the carrier announced the changes in late January, when it said it would increase the number of points needed to redeem Classic Reward flights for the first time since 2019 and the second time since 2004.

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