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The Guardian - UK
The Guardian - UK
Business
Sarah Butler

THE TRUTH ABOUT: Replacing the old stuffy department store john lewis boss on its revamp | History Defined

Peter Ruis at the John Lewis store in Bluewater shopping centre
Peter Ruis at the John Lewis store in Bluewater shopping centre. He says ‘people have gravitated back to the stores’ after Covid. Photograph: Martin Godwin/The Guardian

You may think the department store has had its day. Debenhams and Beales have left the high street, House of Fraser has closed almost two-thirds of its stores and Fenwick exited its prime London site.

Peter Ruis, the managing director of John Lewis, has a different view. After closing 16 stores during the pandemic and shedding thousands of jobs as it fought for survival, he says expansion is now “definitely something we are looking at”. The 161-year-old retailer is spending £800m by 2029 on giving its 36 remaining outlets a reboot.

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