In July 2014, the ride-hailing app Uber emerged in Lagos, offering the public improved mobility through technology. Uber, at the time, was valued at US$18 billion and had launched in 205 cities. Its competitor, Bolt, arrived in Nigeria in 2016.
These apps enable passengers to request a taxi service immediately. They can see information like the fare range, driver ratings, trip distance and driver’s arrival time. The driver sees the passenger’s location, fare range and passenger rating. The driver gets a short time in which to accept or reject a trip request.
